Delivery terms
Delivery rules
- Shipping is carried out by Nova Poshta and Ukrposhta by courier delivery to the branch or address;
- The formed order is sent the next day after payment until 3:00 p.m.;
- Delivery payment depends on the carrier;
- On holidays, processing and delivery of orders may be delayed;
- The amount of the Order may differ from the amount declared on the website, if the weight of products is specified in the Order;
- With a large number of Orders, delays in delivery are possible;
- The image of the product on the website may differ from the original and is presented for reference;
- Information on the website may be updated late. Information about the availability of goods will be clarified by the operator during a return call;
- Delivery is carried out only with 100% prepayment;
- Products of proper quality are not subject to exchange and return, according to Resolution of the CMU No. 172 dated 03/19/94 "On the implementation of certain provisions of the Law "On the Protection of Consumer Rights";
- An order that has not been picked up from the post office or courier service within 5 working days without agreement with the online store will be automatically sent back to the supplier of the product, without a refund for the purchase.
- Orders can be placed every day at any hour;
- Orders are processed from Monday to Friday from 9:00 a.m. to 6:00 p.m.;
- Processing and delivery of orders may be delayed on holidays and pre-holiday days;
- Bulk orders will be ready for shipment 2 days after full payment;
- When placing an order for another person or for a gift, be sure to include the name and contact phone number of the recipient.